Frequently asked questions

How quick is set-up?


Less than 5 minutes and we designed it to be super easy to use and self-serve so no hostess is needed.




I didnt see a feature that someone else offers?


We have been in this industry since the begining and offer every features of competitors. We dont mention every feature as it might be over whelming to browse. Please email or call if you think we cant offer what someone else promised you. We can!




How much does it weight?


We have the lighest selfie station in the country. Only 25 lbs, with hard roller case its only 45lbs. Meets airline check bag requirement without paying an extra fee. Our Handheld weights only 5lbs and can easily be a carry-on bag without checking in




Where should I place it?


We specifically designed our selfie station to be placed anywhere. Most of our clients place it so it faces the main floor or heavy foot traffic areas to maximize their guest's participation. No need to have a backdrop or set it up facing a wall or in a corner. For single day events ask about our battery station so you dont need messy cords going to wall power.




Does it have is own internet connection?


Yes! our Selfie Stations includes the fastest LTE 5g available. So your guests will enjoy live sharing to all social media sites.




Whats the required area needed for the set-up (Foot Print)?


The physical base dimensions are only 2' x 2' which means it literally takes up the space of one person standing, this is where we really shine! We include cute and fun digital face tracking props so we dont need any table space, super clean and sleek is our style. Think outside of the box on placement! you don't have to place this in the corner or facing a wall like others, you can literally place it in the center of ta room or near a column and the cool ring light will draw them in.




Whats the load in requirements?


We can enter through your main lobby or standard entrance. We only have one standard size medium roller case and are able to enter even the strictest of High Rise requirements.




What's the guest experience like?


Customer Experience: Step 1: They Select a Picture mode: Single, GIF or Boomerang or (Video Mode Available) (Guest will see a Live view with count down) Step 2: They can share by SMS Text or Email Step 3: They Receive (Can customize message they receive) Step 4: They click an icon under their photo to share direct (Facebook , Twitter or Instagram) Hashtag is auto added. We Can Customize the Photo Station Branding: A) We can add a custom overlay with your branding. B) We can customize top and bottom banners to have links to any site you want to drive traffic (this can be your social media,website, product page or event a "donate now"or "buy now" button) C) We can provide an auto hashtag for sharing on twitter or facebook D) We can add any extras such as a diclaimer before they take a photo (Tell us what you need, we can do it!) E) You receive Full data analytics after the event to include a Download link of all photos, Photo counter, How they shared (Facebook, Sms, Email, Twitter or Instagram), A full tally of Face counter (How many people appeared in all photos), Age Guessing: with graph bar and age brackets, Their Sex: Male or Female (With bar graph and count) Extra Paid Feature: For $199 we can add a custom back wrap sign to the selfie booth with any image or logo. This helps make the selfie booth looks like it yours. Best part is the sign is reusable.




I receive a quote and want to move forward, how do I proceed?


Great, on the bottom of your quote there is a "Pay Now" button. Simply check it to lock in your event wiith us.




What are the power requirements?


We offer two set-ups, for single day events we offer a cool battery station so no wall power is needed. (Two battery station options 4 or 8 hour runtime) For multi-day events a standard 110v power run is all thats required. Please refer to your quote to see whats included.




I have a multi-city event and would like to travel with it when I fly, how well does it travel?


WE offer the lightest total weight and its not "OVERSIZED" (only 46 LBS) Make sure you ask your other quote how much it weights and demensions (airlines charge up to $150 for over weight and oversized bags) Your rental includes a sleek hard sided roller case. Our case size is only 26x23x8 and is not classified as oversized.




I need a fully customized selfie booth can you help?


Yes, we can help customize the user interface, logos, digital overlays, custom digital props with your logo or specific theme prop, green screen, custom added auto hashtags, custom user messages, photo gallery with links to anywhere you want (Your site, your products, social media sites, buy now button..etc) we can also make the outside of the selfie booth look like its yours! Just request what you need and we will let you know your options. we can create or work with your graphic designer/team. After you book us you will receive an automated email with basic customize settings and a design template download for your graphic designer if need be.




What data analytics will I receive after my event?


The morning after your event we will send you a custom client web portal link that you can share with your team or client. It will show all captured data (Phone, email) How they shared (Text, Email, Twitter, Facebook and instagram) Social sharing graph impressions, How many faces were captured, whats their age (very accurate with a graph) counts how many male or female took a photo (with a graph). A full timeline graph on when people were taking photos during the event with a graph). You will also get an excel .cvs download and can see which email or phone number with a link to a particular photo. This is great if you never met your client but know their email or phone number. You now will be able to view the photo they took as well as how much fun they had based on the photo. You will also see a download button to save all images taken to your drive. Impressive right! We offer the best analytics in the business.




My event may get cancelled at the last minute!


*We now allow a date change option. We know things have changed for all of us! A one time fee of $99 for a change to your event date. Just give us at least 24 hour notice. We only charge this fee to cover costs of staying in business. We hope you understand and support a business that cares :) Offer good for Chicago Only Events as of now




I don't want my guests sharing props for safety, Do you have a solution?


Absolutely! Our booth has advance A.I features such as Virtual Digital Face Tracking Props with live preview that you can see while picture is being taken!





Please call for any questions about your request

New York City Office

1250 Broadway

New York, NY 10001

Photo Booth Rental New York

Chicago Office

222 Merchandise Mart Plaza

Chicago, Illinois 60654

Photo Booth Rental Chicago

Nationwide Service​

West Offices

Las Vegas & Los Angeles

601 S Figueroa St CA 90071

Photo Booth Rental Los Angeles

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Phone (312) 818-5759  email us:  Info@alexaphotobooth.com

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